Customer Success intern

We’re looking for interns to join our ambitious and mission driven team.

Internship

Antwerp, Belgium

About the job

As a customer success intern, you will get collaborate with leading logistics companies to enhance users’ experience. You will help to guide users during the onboarding process and be their first point of contact. You play an important role in driving user adoption and growth of the company.

Your objectives

– Collaborate with users to identify their needs and assess how this can be achieved
– Build strong relationships with customers and familiarise them with the platform
– Proactively explore ways to solve problems quickly but also manage expectations
– Grow your network in maritime logistics

About Dockflow

We make logistics & supply chain people’s lives better by building the world’s first Logistics Enablement Platform
Development on the platform started in 2020
Last year Dockflow tracked over $16B worth of cargo across 15,000 companies
Our customers are located all around the world and we’re constantly in a truly global setting
The HQ is in Antwerp, one of the world’s leading container ports
Our culture is driven by radical candor and enjoying the process of scaling a company

Work directly with founders

Pet-friendly

Amazing office in The Beacon hub

About you

You are eager to discover all the different aspects of a SaaS startup in this broad role. You are very communicative and outgoing.

– You have some background in maritime logistics or supply chain
– You easily get the hang of new apps and digital tools
– You are eager to learn about the ins & outs of maritime logistics
– You are fluent in English, Dutch is a bonus