Turn freight chaos into clockwork with Dockflow
Automated ETA checks
Dockflow automatically tracks and updates shipment ETAs, saving freight forwarders hours spent on manual tracking, reducing errors, and improving efficiency.
Customer portal for enhanced brand value
The customizable customer portal lets freight forwarders connect with clients, providing real-time shipment updates, boosting brand value and strengthening relationships.
Reduced manual errors
Dockflow’s automation eliminates repetitive tasks and manual data entry, reducing human error and improving operational accuracy for freight forwarders.
Comprehensive shipment visibility
Dockflow provides freight forwarders with a centralized platform for end-to-end visibility, ensuring proactive decision-making and seamless operations.
Real-time notifications
Receive instant updates on shipment statuses, delays, and milestones with Dockflow’s customizable alerts. Use the no-code automation builder to tailor notifications to your exact needs, with no custom development required.
Customizable dashboard
Dockflow’s customizable dashboard empowers forwarders to tailor insights and data presentation to their clients’ needs. Strengthen customer relationships by delivering a personalized, branded experience that reinforces trust and collaboration.
Streamlined document management
Automate and centralize critical documentation processes, reducing administrative tasks and ensuring smooth communication with stakeholders.
Integrated customs compliance
Simplify customs clearance with Dockflow’s automated workflows, minimizing delays and ensuring compliance with international regulations.
Tailored client reporting
Generate professional, branded reports customized to your clients’ needs, reinforcing trust and enhancing your service offering.
Powering the world's supply chains
Why Dockflow?
Our software transforms freight forwarding with automated ETA checks, real-time container visibility, and seamless collaboration tools. We reduce manual errors, prevent costly demurrage fees, and enhance customer satisfaction through a customizable portal.
Benefits
Auto-capture every movement of your shipment
Automatically track every shipment milestone in real-time, ensuring full visibility and accuracy without manual intervention. Stay informed and in control at all times.
All carriers in one place
Access all carrier data from a single platform, simplifying management and ensuring complete oversight of your entire shipment network.
Seamless partner collaboration
Access all carrier data from a single platform, simplifying management and ensuring complete oversight of your entire shipment network.
Proactive issue management
Receive real-time, customizable alerts tailored to your freight forwarding needs, ensuring timely updates and proactive management of potential issues across your shipments.
Frequently asked questions about freight forwarding
How does Dockflow’s software support freight forwarding?
Dockflow’s software supports freight forwarding by providing real-time container tracking, proactive alerts, and seamless integration with existing systems. It helps forwarders manage demurrage timelines, share documents effortlessly, and ensure smooth communication with clients and partners.
With tools for CO2 emissions tracking and IoT integration, Dockflow streamlines operations, reduces costs, and enhances transparency, making it an essential solution for freight forwarding companies.
Do I need technical knowledge or support to use Dockflow’s freight forwarding software?
No, Dockflow’s freight forwarding software is designed to be user-friendly and requires no technical expertise. Its intuitive interface and no-code automation tools make it easy for logistics teams to set up and customize workflows. Dockflow also provides dedicated support to ensure smooth onboarding and ongoing success.
Can freight software provide online tracking to my client?
Yes, freight forwarding software like Dockflow provides online tracking for your clients. With real-time updates on container statuses and shipment progress, clients can access accurate information through a customizable portal. This transparency enhances customer satisfaction and reduces the need for manual follow-ups.
How user-friendly is Dockflow’s freight forwarding software?
Dockflow’s freight forwarding software is highly user-friendly, featuring an intuitive interface designed for ease of use. With no-code automation options, customizable workflows, and seamless integrations, it requires minimal technical expertise. Dockflow simplifies complex logistics processes, allowing freight forwarders to focus on efficiency and delivering exceptional service to their clients.
Does Dockflow offer real-time shipment tracking?
Yes, Dockflow offers real-time shipment tracking. By integrating data from Automatic Identification System (AIS), terminals, and Internet of Things (IoT) sensors, the platform provides live updates on container locations and statuses. This ensures complete visibility and allows freight forwarders to manage operations proactively and efficiently.
Can Dockflow help streamline communication between freight forwarders and their clients?
Yes, Dockflow streamlines communication between freight forwarders and their clients by providing a centralized platform for real-time updates, document sharing, and tailored alerts. Clients can access shipment statuses independently, reducing the need for manual inquiries and ensuring seamless, transparent communication throughout the supply chain.
How does Dockflow improve shipment visibility for freight forwarders?
Dockflow enhances shipment visibility by providing real-time tracking, allowing freight forwarders to monitor shipments effortlessly. By consolidating data from multiple sources, the platform eliminates the need for manual updates, ensuring forwarders have instant access to accurate information. This streamlines operations, improves transparency, and enables proactive decision-making throughout the shipment journey.
Can Dockflow’s platform integrate with freight forwarders' existing systems?
Yes, Dockflow integrates seamlessly with your existing freight forwarding system through our API, connecting tools like freight management software, ERP platforms, and terminal tracking systems.
This integration ensures a smooth flow of data, enabling real-time shipment tracking, improved operational visibility, and enhanced efficiency. Dockflow empowers every freight forwarder to streamline workflows and manage logistics with precision.
How does Dockflow’s customer portal enhance client relationships for freight forwarders?
Dockflow’s customer portal empowers clients by providing them with real-time tracking and visibility over their shipments. The customizable interface allows clients to independently monitor their cargo, giving them greater control and freedom. This transparency builds trust, enhances satisfaction, and strengthens long-term client relationships for freight forwarders.
What types of alerts can freight forwarders receive through Dockflow?
Dockflow provides highly customizable alerts tailored to the specific needs of freight forwarders. Alerts can include ETA changes, container discharge updates, or notifications for containers nearing demurrage. Users can choose to receive instant notifications for every flag or a daily overview summarizing all changes. This flexibility ensures forwarders stay informed and in control at all times.
Does Dockflow support multimodal shipment tracking for freight forwarders?
Dockflow specializes in providing advanced visibility for sea transport. While we currently focus on maritime logistics, we are actively developing systems to extend our tracking capabilities to road and air shipments, ensuring comprehensive multimodal support in the very near future.
