Gain full control over import-export with Dockflow

Dockflow keeps every container’s status always up to date, so you know when your container is discharged and can act before a delay holds up your import or export. Suppliers, customs agents and logistics teams follow the same shipment with you.

Illustration: a container ship sails between an export quay and an import quay, its route marked with milestone dots and the arriving container highlighted

What customers say

“Our growth and success heavily depend on the scalability of our operations; efficiency and effectiveness are considered key competitive factors. Dockflow plays a critical role by creating a long-term solution for our business needs.”
Jay OpyrchalJay Opyrchal, Director Logistics & Operations, ArdoVLM

Shippers, forwarders and ports on Dockflow

Shippers & in-house logistics teams

Freight forwarders

Port operations & warehousing

Why Dockflow?

Illustration: a ship and a quay crane under a dial with vessel, berth and discharge markers, linked to an alert bell and an emissions cloud

Proactive ETA management

Receive timely ETA updates, with AI predictions for arrival, berthing and unloading, and plan the next step of your imports and exports before delays build up.

Custom alerts for critical updates

Set personalized notifications for key shipment events, ensuring you’re always informed and ready to act.

CO2 per container with RealCalc

RealCalc calculates CO2 on the GLEC framework, using the actual routes sailed, for the containers you track in Dockflow.

Reports in Excel or your inbox

Export any dashboard view to Excel with the columns you picked, or schedule it to land in your inbox every week.

Illustration: a warehouse worker, a planner at a laptop and an agent with a clipboard, all connected to one shared shipment view

Coordination across partners

Easily collaborate with suppliers, customs agents, and logistics teams to ensure timely imports and exports.

Dynamic supplier coordination

Easily manage relationships with suppliers, carriers, and logistics partners, ensuring timely communication and smoother import-export workflows.

Scales with your trade lanes

As shipment volumes grow and your trade network adds lanes, carriers and partners, Dockflow scales with your complexity. Your team keeps one view of every container instead of more carrier websites to check.

Customs status per bill of lading

Dockflow is an official Portbase software supplier. In Rotterdam it shows arrival, customs and gate-out status per bill of lading through Portbase Cargo Controller Import; in Antwerp, release status through NxtPort Certified Pickup and T-Mining.

Upload documents such as bills of lading to a shipment and share them with the partners on it, so your customs agent works from the same files as your team.

Dockflow

Console

Antwerp office

Integrations

Execution logs

Integration

Status

Coverage

Last run

Actions

Portbase Cargo Controller (Rotterdam)

Container tracking via Portbase Cargo Controller API

Active

NLRTM, NLVLI

2m ago

Credentials

NxtPort CPu Green Light (Antwerp-Bruges)

Green light status via NxtPort Certified Pickup

Active

BEANR, BEZEE

6m ago

Credentials

T-Mining Secure Container Release (Antwerp)

Release status via T-Mining Secure Container Release

Active

BEANR

4m ago

Credentials

ECT MyTerminal (Rotterdam)

Terminal tracking for ECT Rotterdam via MyTerminal

Available

NLRTM

–

Enable

PSA Antwerp (E-Portal)

Terminal tracking for PSA Antwerp via E-Portal

Active

BEANR

8m ago

Credentials

MPET Connect (Antwerp)

Terminal tracking for MPET via MPET Connect

Active

BEANR

1m ago

Credentials

DP World Antwerp (E-Portal)

Terminal tracking for DP World Antwerp via E-Portal

Available

BEANR

–

Enable

Redefine your import-export experience

  1. Tracking that stays up to date

    Our tracking feature grants full transparency, always up to date, helping you to take immediate action in case of any import-export disruptions.

  2. Visibility from vessel to gate-out

    Follow each container from the vessel to gate-out at the terminal. Carrier data is combined with AIS vessel positions, terminal data and Portbase, so your team works from one status instead of several.

  3. Predicted arrival, berthing and unloading

    Anticipate delays and make proactive decisions that keep your import-export operations running smoothly.

Frequently asked questions about import & export

How does Dockflow’s platform improve shipment visibility for import/export operations?

Dockflow gives you tracking that is always up to date and one place for your shipment data. Carrier data is combined with AIS vessel positions, terminal data and Portbase, so you see locations, statuses and key milestones together. That visibility lets you anticipate delays, coordinate with partners and keep cross-border logistics running smoothly. More on container visibility.

What features should businesses look for in a platform for import/export tracking?

Look for tracking that is always up to date, customizable alerts for key milestones, document sharing on each shipment, and a link to the systems you already use. Dockflow covers all four: 120+ ocean carriers, no-code automations, documents shared with the partners on a shipment, and the Trident API, which feeds container status and free-time calculation into your TMS or FMS. Details are in the API documentation.

What are the key challenges in managing international shipments?

Managing international shipments involves tracking cargo across many carriers and ports and maintaining clear communication with global partners. Delays at ports, unexpected costs like demurrage fees, and a lack of up-to-date visibility further complicate operations. Dockflow addresses these challenges by providing centralized data, proactive alerts, and coordination tools, enabling businesses to overcome these hurdles efficiently.

Does Dockflow support document sharing for import and export shipments?

Yes. Upload documents such as bills of lading to a shipment and share them with the partners on it, so suppliers, customs agents and logistics teams work from the same files. Digital documents replace manual paperwork and reduce the risk of errors. Customs status itself comes from the port: in Rotterdam per bill of lading through Portbase, in Antwerp as release status.

How do AI predictions improve shipment planning for import/export operations?

Dockflow adds AI predictions for arrival, berthing and unloading to the containers you track. With those predictions next to container statuses and free-time monitoring, you can anticipate delays and plan trucks, warehouse slots and staff around the moment cargo becomes available. Tailored alerts flag key milestones, so your team acts on the exceptions instead of checking every shipment.

How can Dockflow’s alerts help reduce delays in import/export processes?

Dockflow’s alerts keep import/export operations on track with timely updates on shipment statuses and container movements. Containers arriving in Rotterdam and Antwerp also show customs status per bill of lading from Portbase and release status from NxtPort Certified Pickup and T-Mining. That lets you address potential delays early, such as coordinating with partners to resolve bottlenecks or adjusting schedules to meet tight deadlines.

How does Dockflow enhance collaboration between consignees, agents, and shippers?

Dockflow gives consignees, agents and shippers one place to follow shipment data that is always up to date and to share documents. Tailored notifications and shared visibility keep all parties informed and aligned, which reduces delays and miscommunication. Forwarders can offer this through a white-label customer portal, under their own brand. More on the customer portal.

Can Dockflow’s platform help reduce demurrage and detention fees for import/export containers?

Dockflow helps you act before charges hit. It offers free-time monitoring with alerts before charges hit: each container shows its status and free time, always up to date, and automated alerts flag approaching deadlines and delays. Your team can plan pick-up before free time runs out instead of finding out from the invoice. More on demurrage tracking.

How does Dockflow calculate the CO2 emissions of import/export shipments?

Dockflow uses RealCalc, which calculates CO2 on the GLEC framework, using the actual routes sailed. You get emissions data for the containers you track in Dockflow, so your import/export team can follow the carbon footprint of its shipments and work towards its sustainability goals, without a separate calculation per voyage.

What specific features does Dockflow offer for temperature-sensitive import/export shipments?

TrakAssure and LoRaWAN IoT sensors report the temperature of your reefer containers into Dockflow. Where the shipping line shares reefer data or a tracker is fitted, humidity shows next to temperature. You set a threshold and get an alert when a reading crosses it, so your team can follow up on a deviation straight away and protect sensitive shipments. More on temperature tracking.

Dockflow

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