Gain full control over import-export with Dockflow


Safety and proactive ETA management
Receive timely ETA updates and ensure safe handling of your shipments, minimizing delays and protecting sensitive cargo.

Seamless coordination across partners
Easily collaborate with suppliers, customs agents, and logistics teams to ensure timely imports and exports.

Custom alerts for critical updates
Set personalized notifications for key shipment events, ensuring you're always informed and ready to act.

Customs Clearance Made Easy
Dockflow’s platform simplifies customs documentation and tracking, reducing clearance delays and ensuring compliance with international trade regulations.

Dynamic Supplier Coordination
Easily manage relationships with suppliers, carriers, and logistics partners, ensuring timely communication and smoother import-export workflows.

Advanced CO2 Emissions Monitoring
Dockflow tracks CO2 emissions across your shipping routes, enabling you to choose sustainable options and meet environmental standards.

Integrated Data Reporting
Access detailed reports on shipment status, costs, and environmental impact, allowing for informed decisions and operational improvements.

Multi-modal shipment tracking
Get live data for sea shipments and easily upload additional air, road or rail shipment details. Dockflow lets you provide real-time updates for customers, ensuring visibility across all logistics operations.

Scalable Solutions for Growing Trade
Dockflow’s platform adapts to your business needs, supporting increased shipment volumes and complex trade networks as your import-export operations grow.
Powering the world's supply chains
Why Dockflow?
Dockflow provides instant updates on shipment status, ensuring you’re the first to know if your container is discharged. This allows you to take immediate action and avoid costly delays in your import-export operations. Book a FREE DEMO with 30 shipments and experience Dockflow’s unique perks!
Redefine your import-export experience
Real-time tracking
Our real-time tracking feature grants full transparency, helping you to take immediate action in case of any import-export disruptions.
Cost management & CO2 efficiency
Dockflow’s AI assistant identifies cost-saving opportunities and optimal, sustainable shipping lines, helping reduce carbon emissions, demurrage fees, and enhance financial efficiency.
End-to-end visibility
Gain complete oversight of your entire supply chain, from port to delivery, ensuring smooth coordination and risk reduction across your import-export process.
Predictive analytics
Leverage our predictive insights to anticipate delays, manage risks, and make proactive decisions that keep your import-export operations running smoothly.
Forwarders going digital with Dockflow
Frequently asked questions about import & export
What is the importance of real-time tracking in import and export logistics?
Real-time tracking is crucial for import and export logistics as it provides full visibility into shipment locations and statuses. With Dockflow, businesses can access accurate, live data to anticipate delays, optimize operations, and streamline communication with partners. This level of transparency reduces costs, enhances customer satisfaction, and ensures smoother cross-border logistics.
How does Dockflow enhance efficiency in import/export operations?
Dockflow enhances efficiency in import/export operations by providing comprehensive visibility into shipments, automating manual processes, and offering tailored alerts for key milestones.
The platform’s seamless integration with freight management systems and data-driven insights help businesses optimize workflows, reduce delays, and maintain better coordination with partners. By streamlining operations, Dockflow ensures smoother and more cost-effective cross-border logistics.
How does Dockflow’s platform improve shipment visibility for import/export operations?
Dockflow’s platform provides real-time tracking and centralized access to shipment data, offering complete visibility throughout the import/export process. By integrating data from carriers, terminals, and IoT sensors, Dockflow delivers accurate updates on shipment locations, statuses, and key milestones.
This transparency allows businesses to anticipate delays, enhance coordination with partners, and ensure smoother cross-border logistics operations.
What are the key challenges in managing international shipments?
Managing international shipments involves navigating complexities like tracking cargo across multiple transport modes, ensuring compliance with varying regulations, and maintaining clear communication with global partners.
Delays at ports, unexpected costs like demurrage fees, and a lack of real-time visibility further complicate operations.
Dockflow addresses these challenges by providing centralized data, proactive alerts, and seamless coordination tools, enabling businesses to overcome these hurdles efficiently.
What role does digital documentation play in import/export logistics?
Digital documentation streamlines import/export logistics by replacing manual paperwork with faster, more efficient processes. It ensures accuracy, reduces the risk of errors, and enhances compliance with international trade regulations. With centralized access to digital documents, businesses can improve collaboration with partners, avoid delays at customs, and maintain a seamless flow of goods across borders.
Dockflow’s platform simplifies document sharing, enabling smoother and more transparent operations.
How does predictive analytics improve shipment planning for import/export operations?
Predictive analytics enhances shipment planning by using data to anticipate potential delays, optimize routes, and allocate resources effectively. It allows businesses to identify risks, such as port congestion or weather disruptions, and adjust operations proactively.
Dockflow leverages predictive analytics to provide actionable insights, enabling import/export operations to reduce unwelcome costs, minimize delays, and improve overall efficiency.
How can Dockflow’s real-time alerts help reduce delays in import/export processes?
Dockflow’s real-time alerts keep import/export operations on track by providing timely updates on shipment statuses, customs clearances, and container movements. These alerts allow businesses to address potential delays proactively, such as coordinating with partners to resolve bottlenecks or adjusting schedules to meet tight deadlines.
By streamlining communication and ensuring immediate action, Dockflow minimizes disruptions and keeps cross-border logistics efficient.
What features should businesses look for in a SaaS platform for import/export tracking?
When evaluating a SaaS platform for import/export tracking, it’s essential to prioritize features that enhance visibility, streamline operations, and ensure compliance. Here are the key functionalities to look for:
- Real-Time Tracking: The platform should provide live updates on shipment statuses and locations for complete visibility.
- Customizable Alerts: Notifications for key milestones, delays, or potential disruptions to enable proactive decision-making.
- Document Management: Centralized tools for uploading, sharing, and accessing essential import/export documentation.
- Compliance Support: Features to ensure adherence to international trade regulations, such as customs requirements or emissions tracking.
- Integration Capabilities: Seamless compatibility with existing systems, such as ERP or freight management tools.
- Data Insights and Reporting: Actionable analytics to optimize routes, reduce costs, and improve operational efficiency.
- User-Friendly Interface: An intuitive design that makes it easy for users to navigate and access key functionalities.
Dockflow combines these features into one powerful platform, offering real-time tracking, customizable alerts, and advanced analytics tailored for import/export operations.
How does advanced data visibility improve collaboration in global supply chains?
Advanced data visibility enhances collaboration by providing real-time access to critical shipment and inventory information for all stakeholders. This transparency reduces miscommunication, aligns teams across different regions, and enables better decision-making.
By sharing accurate and timely data, partners can coordinate more effectively, resolve issues faster, and optimize workflows, ensuring a smoother and more efficient supply chain.
Can Dockflow’s platform help reduce demurrage and detention fees for import/export containers?
Yes, Dockflow’s platform helps reduce demurrage and detention fees by providing real-time visibility into container statuses and free time limits. With automated alerts for approaching deadlines and delays, businesses can proactively manage shipments, avoid penalties, and streamline operations.
Dockflow’s tools ensure you stay informed and in control, minimizing unnecessary costs in import/export logistics.
How does Dockflow enhance collaboration between consignees, agents, and shippers?
Dockflow enhances collaboration by providing a centralized platform where consignees, agents, and shippers can access real-time shipment data, share documents, and communicate seamlessly.
Tailored notifications and shared visibility ensure all parties stay informed and aligned, reducing delays and miscommunication. This streamlined coordination strengthens partnerships and improves overall supply chain efficiency.
Does Dockflow support document sharing for import/export compliance?Does Dockflow support document sharing for import/export compliance?
Yes, Dockflow supports seamless document sharing to simplify import/export compliance. Users can upload, access, and exchange critical shipment documents in real time, ensuring all parties have the information needed for smooth customs clearance and regulatory adherence. This feature helps streamline workflows and maintain compliance across global operations.
What data insights does Dockflow provide for managing global supply chains?
Dockflow provides critical data insights for managing global supply chains, including real-time shipment tracking, container statuses, and free-time monitoring. It offers predictive analytics to anticipate delays, tailored alerts for key milestones, and compliance data for customs and regulatory requirements. These insights empower businesses to optimize routes, reduce costs, and ensure smoother cross-border operations.
Does Dockflow support document sharing for import/export compliance?Does Dockflow support document sharing for import/export compliance?
Dockflow supports businesses in achieving their sustainability goals through its advanced CO2 emissions tracking software. Using RealCalc®, Dockflow provides ultra-precise carbon emissions data by analyzing real-time shipment information and operational metrics.
These insights allow businesses to optimize routes, reduce their carbon footprint, and comply with regulations like CSRD, ensuring environmentally responsible import/export logistics.
What specific features does Dockflow offer for temperature-sensitive import/export shipments?
Dockflow provides real-time temperature and humidity monitoring, tailored alerts for deviations, and seamless IoT sensor integration to ensure the safety of temperature-sensitive goods.
Its platform offers precise tracking, compliance support for cold chain regulations, and actionable insights to prevent spoilage during transit. These features help businesses maintain the integrity of sensitive shipments across global operations.