Empowering global shipping with innovative technology
Join the movement to build the world’s first Logistics Enablement Platform
Our platform solutions
Container visibility
Stay ahead with real-time container tracking and predictive insights. Our platform provides end-to-end visibility of your shipments, ensuring you always know where your cargo is and when it will arrive.
Customer portal
Simplify shipment management with our intuitive Customer Portal. This centralized platform enables you to manage track shipments, and communicate with partners seamlessly, providing a superior customer experience.
CO2 emissions tracking
Take control of your environmental impact with detailed CO2 emissions tracking. Our platform allows you to monitor your carbon footprint and meet global sustainability standards.
Demurrage tracking
Prevent avoidable demurrage fees with accurate tracking and automated alerts. Our demurrage tracking tool helps you monitor container dwell times and avoid costly delays.
Advanced tools for seamless shipping
Real-time visibility
Track your containers at every step with live updates and proactive alerts to avoid delays.
Cost management
Avoid demurrage fees with automated alerts and container dwell time reports.
Sustainability insights
Monitor CO2 emissions and meet global standards, helping you reduce your environmental impact.
Frequently asked questions about Platform
What does it mean to be a "logistics enablement platform," and how does that differ from a standard visibility tool?
A standard visibility tool simply shows you where a container is. Dockflow, the world’s first logistics enablement platform, empowers you to act on that information. It moves beyond passive tracking by integrating real-time data with powerful tools for automation, collaboration, and cost control.
This means you can not only see your entire maritime supply chain but also automate workflows, manage demurrage proactively, provide clients with a self-service portal, and track your carbon footprint… all from a single source of truth.
What are the primary logistics challenges Dockflow is designed to solve?
Dockflow is engineered to solve the most pressing challenges in modern shipping. This includes eliminating data silos by providing a single source of truth, mitigating the financial impact of demurrage and detention fees through proactive alerts, streamlining partner and client communication via a centralized portal, meeting complex sustainability regulations like CSRD with accurate emissions tracking, and reducing the operational inefficiencies caused by manual follow-ups and data entry.
Can the Dockflow supply chain visibility platform track our containers throughout their entire journey, including any land-based transport after discharge from the vessel?
Dockflow specializes in providing advanced, high-fidelity visibility for the sea transport leg of a container’s journey. While our current focus is on delivering best-in-class maritime logistics data, we are actively developing systems to extend our advanced tracking capabilities to road and air shipments and provide comprehensive, end-to-end multimodal support in the near future.
In what ways can we automate workflows and set up custom alerts for critical shipment events?
Dockflow provides a powerful, no-code automation engine that allows you to configure a wide range of workflows. You can set up fully customized alerts for any critical event in the shipping cycle, including ETA changes, container discharge notifications, gate-out events, or approaching demurrage deadlines.
For temperature-sensitive cargo, you can receive instant alerts for any threshold deviations, ensuring you can manage exceptions proactively and maintain control.
Can the customer portal be fully customized with our company’s branding to provide a seamless experience for our clients?
Yes, absolutely. The Customer Portal can be fully customized with your company’s branding. You can tailor the portal with your logo, corporate colors, and personalized features, creating a professional and seamless experience that gives your clients real-time, self-service access to their shipment information under your brand.
How does Dockflow integrate with our existing ERP, TMS, or other management systems?
Dockflow is built for seamless integration with existing logistics ecosystems. Through our robust API, the platform connects with your freight management software, ERP platforms, WMS, or terminal tracking systems. This ensures a smooth, automated flow of data, enabling you to enrich your existing workflows with real-time visibility and actionable insights from Dockflow.
How does using the Dockflow platform translate into a tangible return on investment (ROI) for our business?
The ROI from using Dockflow is direct and measurable. The most significant savings come from the proactive management and avoidance of costly demurrage charges.
Additionally, the platform reduces operational costs by automating manual tasks, minimizes the risk of spoilage for reefer cargo through real-time monitoring, and improves overall efficiency, allowing your team to handle a larger volume of shipments without increasing headcount.
In what specific ways does the platform improve collaboration and communication between our team, our clients, and our supply chain partners?
Dockflow improves collaboration by providing a centralized platform where all stakeholders, consignees, agents, shippers, and warehouses, can access the same real-time shipment data.
The Customer Portal eliminates the need for manual email and phone updates by providing a single source of truth for tracking, document sharing, and alerts. This transparency reduces miscommunication, aligns all parties, and strengthens partnerships.
How does the platform directly support our company's broader ESG (Environmental, Social, and Governance) goals?
Dockflow directly supports your ESG goals through our advanced CO2 emissions tracking engine, RealCalc®. Built on the globally recognized GLEC framework, it provides ultra-precise, activity-based carbon emissions data for your maritime shipments.
This enables you to measure your environmental impact accurately, generate compliance-ready reports for regulations like CSRD, and identify opportunities to decarbonize your logistics operations.
Is the platform designed for a specific size of business, or is it scalable for both small operations and large enterprises?
Dockflow is built to be fully scalable. It accommodates various operational scales, from businesses managing one-off shipments via manual entry to large enterprises needing bulk Excel imports or full automation through our API for continuous data transfer. This flexibility ensures the platform can adapt to your specific needs as your business grows.
How does the platform actively validate and clean incoming data to prevent decisions from being made on inaccurate or outdated information?
Data integrity is core to our platform. Dockflow uses a layered validation framework that cross-references every data point across multiple trusted sources, including AIS signals, terminal feeds, and carrier updates.
Our proprietary AI models continuously audit data streams to detect and suppress anomalies, out-of-sequence events, or duplicate information, ensuring you operate on verified, conflict-free data at all times.
Does the platform facilitate the management and sharing of critical shipping documents (e.g., Bill of Lading, customs forms) among partners?
Yes, the Dockflow’s Customer Portal supports seamless document uploads and sharing. It provides a centralized and secure environment where your team, clients, and partners can easily upload, access, and exchange essential shipping files in real-time. This streamlines workflows, enhances compliance, and ensures all stakeholders are working with the most current documentation.
How does the platform help our team manage exceptions more efficiently, such as rolled containers or unexpected customs holds?
Dockflow helps your team shift from being reactive to proactive in managing exceptions. For events like a rolled container, the platform continues to track the container under its new voyage details, providing uninterrupted visibility.
For other exceptions, customizable real-time alerts notify your team instantly of any deviation or delay, allowing them to take immediate corrective action, inform stakeholders, and mitigate the downstream impact on the supply chain.
How does the platform simplify the daily workflow for a logistics manager who is responsible for overseeing dozens of shipments simultaneously?
For a logistics manager, Dockflow consolidates all shipment data into a single, intuitive dashboard, eliminating the need to manually track containers across multiple carrier websites.
Automated alerts for key milestones reduce the need for constant follow-ups, while the customer portal handles routine client inquiries. This centralization and automation free the manager from constant firefighting, allowing them to focus on optimizing routes, managing costs, and handling high-priority exceptions.
What does ongoing customer support look like, and how frequently is the platform updated with new features and improvements?
We provide dedicated support to ensure our partners achieve success. Our team is available to assist with smooth onboarding and provide ongoing help with any platform queries or data issues. The Dockflow platform is under constant development, and we are committed to regularly rolling out new features and improvements to address the evolving needs of the maritime logistics industry.
