Know when free time runs out, before charges hit

Demurrage tracking gives you visibility into container statuses and free time limits, always up to date, so you can manage shipments before a deadline passes. Dockflow offers free-time monitoring with alerts before charges hit: when a container nears the end of its free time, your team knows in time to plan pick-up, instead of finding out from the invoice.

Dockflow’s platform tracks demurrage timelines by integrating data from carriers, terminals, and shipping lines: carrier data is combined with AIS vessel positions, terminal data and Portbase. It monitors free time limits for each container and provides automated alerts as deadlines approach. More on container visibility.

In Dockflow you won’t be able to check the demurrage charges themselves. However, you are able to check how long the container has been waiting for pick up and this way you are able to keep track of the charges you have been given. Now you are able to keep the right people accountable.

Yes. The Dockflow Management Dashboard gives a dwell overview in days, from discharge to gate-out, and compares carrier performance and trade lanes. You see which lanes and carriers leave containers waiting longest, so you can plan pick-up earlier and take it up with your partners. The dashboard shows time, not a cost figure.

Examples of demurrage charges include fees incurred when a container exceeds its allowed free time at a port or terminal. Port demurrage: fees charged for containers that remain at a port terminal beyond the agreed free time, often due to delays in clearance or pickup. Terminal demurrage: costs for containers not moved out of a terminal within the specified time frame.

You can set alerts that notify you at the lead time you choose, for example when a container has only 1 day of free time left. This way you can take action to send someone to pick up the container before demurrage fees start. Alerts are no-code automations you set up yourself, next to alerts for other events such as container discharge or ETA changes.

Yes. Dockflow sits beside your TMS or FMS, where bookings, rates and dossiers stay. The Trident API, including free-time calculation, feeds that data into your TMS, so container status and free time show up in the system your team already works in. Details are in the API documentation.

The key difference between demurrage and detention charges lies in where the delay occurs. Demurrage charges are fees incurred when a container stays at a terminal or port beyond the allowed free time before pickup. Detention charges apply when a container is picked up but not returned within the agreed time frame. Dockflow’s platform helps track both timelines.

Tracking that is always up to date shows where your containers are and what their status is. Carrier data is combined with AIS vessel positions, terminal data and Portbase, so you know when a container is discharged. By monitoring free time limits and providing proactive alerts, Dockflow enables you to act swiftly and avoid demurrage penalties.