Automate the mundane, focus on what matters

Logistics automation is software taking over routine work such as shipment tracking, status updates and alerts. It removes manual data entry and the errors that come with it, and your team hears about delays early enough to act. In Dockflow you build these automations yourself in a no-code builder, from a single alert to a workflow with several steps.

Dockflow tracks shipments, updates milestones and sends alerts automatically, so nobody has to check carrier websites one by one. Carrier data is combined with AIS vessel positions, terminal data and Portbase in one platform, which removes manual data entry. Automations handle the routine follow-ups, and your team can focus on the shipments that need attention.

Common automations alert you when a vessel departs or arrives, a container is discharged, gated out or ready for pickup, an ETA moves, or a transshipment isn’t confirmed. Others watch free time, flag a missing document or a new bill of lading, or alert on reefer temperature. Where the shipping line shares reefer data or a tracker is fitted, humidity shows next to temperature.

Yes. You choose the event and the condition, for example a container discharge, an ETA that moves by more than a day, or a reefer temperature reading that crosses your threshold. Partner and location filters narrow each automation down, so an alert only covers the shipments that matter to the people who receive it.

Yes. An automation can notify a whole team, and it can share a shipment with a partner such as a consignee, customs agent or warehouse, so everyone works from the same milestones and delays without forwarding emails. Your own clients can also follow their shipments under your brand in the white-label customer portal.

Dockflow sends the alert when it picks up the event, such as a vessel arrival, a container discharge or a temperature reading over your threshold. Carrier, AIS, terminal and Portbase data is kept always up to date, so your team hears about a change in time to act on it, without watching a screen all day.

Yes. Get a notification for every flag, or one daily summary email. Per-event emails suit containers that need action straight away. The daily summary brings the day’s flags together in one email, so you can work through them in one go instead of reacting to each alert.

Yes. Dockflow sits beside your TMS or FMS, where bookings, rates and dossiers stay. The Trident API, including free-time calculation, feeds Dockflow’s shipment data into your TMS, so your team works from the same status in both systems. The endpoints and set-up steps are in the API documentation.

Yes. Dockflow monitors free time on every container and alerts you before charges hit, so there is time to arrange pick-up. For reefers with TrakAssure or LoRaWAN IoT sensors, you set a temperature threshold and get an alert when a reading crosses it. Both run as automations, so you can add a team or partner to each alert. More on demurrage tracking and temperature tracking.